PRIVACY POLICY

Tooreest collects information about you when you use our mobile applications, websites, and other online products and services (collectively, the “Services”) and through other interactions and communications you have with us. This Privacy Statement applies to information collected and used by Tooreest Technologies Pte Ltd, Singapore.

Scope and Application 

This Privacy Statement applies to persons anywhere in the world who use our apps or Services to request services available on our apps. This Statement also apply to information we collect from or about locals, travel agencies, travel companies, or any other persons who use the Tooreest platform as a service provider (“Guide”).

Collection of Information

Information You Provide to Us

For Travelers (“User”): We collect information you provide directly to us, such as when you create or modify your account, request services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method and other information you choose to provide.

For Locals (“Guide”): We collect information you provide directly to us, such as when you create, modify, or log in to your account, request support from us, consent to a background check, submit your guide license, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment information, guide’s license information, and other information you may choose to provide.     

Use of Information

We may use the information we collect about you to:

Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide services you request (and send related information), develop new features, provide customer support to Users and Guides, develop safety features, authenticate users, and send product updates and administrative messages;

Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;

Send or facilitate communications between User and a Guide;

Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Tooreest and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards;

Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

We may transfer the information described in this Statement to, and process and store it in our server, some of countries may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Statement.

Changes to the statement

We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.